Frequently Asked Questions

🐔 App Features

How does the Chicken Checker work?
Upload a photo of your chicken, and let our AI powered by a worldwide breeder database do the magic. In seconds, you’ll know your chicken’s breed and gender — sometimes as early as 2 weeks old! It’s like having a poultry expert in your pocket.

How accurate is the breed and gender identification?
Extremely accurate. Coop Companion has been trained on thousands of real-world chicken photos from breeders across the globe. Our AI consistently identifies common breeds and genders with over 95% accuracy. Rare or mixed breeds? We’ll still give you the closest possible match. Try it — you’ll be amazed!

Can it tell the difference between lookalike breeds?
Yes! Thanks to our global breeder-sourced image library, Coop Companion spots subtle differences even seasoned chicken keepers sometimes miss. Give it a try and see how precise it really is.

What is FlockDoc and how does it help?
Think of FlockDoc as your personal flock health assistant. Built on a custom poultry treatment database, it takes your chicken’s symptoms and provides tailored care advice and treatment suggestions. Whether it’s seasonal molting or something trickier, you’ll get fast, practical steps to help your chicken thrive.

What is “My Flock”?
“My Flock” is your digital coop. Every chicken gets its own profile where you can log breed, gender, photos, health history, and notes. Going to the vet? No problem! You can share your chicken's history as a PDF right from their profile. Never lose track of your birds again — and always know exactly what’s happening with each member of your flock.

📸 Using the App

What kind of photo works best for Chicken Checker?
Bright, clear side-view photos work best. Be sure to capture the whole chicken from head to feet for the most accurate results. The clearer the photo, the better the identification. No fancy gear needed — just snap with your phone and upload!

Do I need multiple photos?
Usually one is enough. But if you want even greater accuracy, upload a couple of angles and let the AI work its magic.

⚕️ Health & Safety

Does Health Chat replace a vet?
No — Coop Companion is a guide built on chicken expert-backed treatment knowledge to give you confidence and clarity fast. But for serious or urgent cases, always consult a licensed vet.

Are the treatment suggestions safe for all chickens?
Yes. Our database blends proven veterinary practices with breeder wisdom to ensure safe, practical, and effective care for backyard flocks everywhere.

🔒 Privacy & Data

Are my photos and flock data private?
Absolutely. Your flock stays your flock. Data is stored securely and never shared with third parties. We’re chicken keepers ourselves — privacy matters to us too.

Can I use Coop Companion on multiple devices?
Yes! Just log in with the same account to access your flock from anywhere. Perfect for families or co-keepers.

💸 Pricing & Access

Is Coop Companion free?
Yes — download it free today and enjoy core features right away. Want unlimited health chats and advanced breed recognition? Unlock premium features with a simple upgrade.

Do I need internet to use it?
Yes. Our AI and treatment database live in the cloud for maximum accuracy and constant updates, so you’ll need an internet connection for photo analysis and health chat.

Is Coop Companion available for Android?
Currently, Coop Companion is available on iOS. But good news — the Android version is in the works and coming soon! Join our mailing list to be the first to know when it launches.

🛠 Troubleshooting

The app didn’t identify my chicken correctly. What should I do?
Try a clearer photo or a different angle. For rare breeds, our AI gives you the closest match. And don’t worry — our global breeder database keeps growing, so accuracy gets better every day.

The app feels slow — how can I fix it?
Check your internet connection and make sure you’ve updated to the latest version of Coop Companion. Most performance issues clear up instantly with a quick refresh. Still having issues? Contact our Support Team for assistance at Support@coopcompanionapp.com.